Terms of service

 

Last Updated: [11-15-25]


Welcome to Tristiq. By accessing or using our website, products, and services, you agree to the following Terms of Service (“Terms”). Please read them carefully.


1. Acceptance of Terms

 

 

 

By visiting our site, making a purchase, or engaging with any Tristiq services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

 

If you do not agree with these Terms, do not use our website.

 

2. Eligibility

To use our site or place an order:


  • You must be at least 18 years old, or have permission from a legal guardian.
  • You must provide accurate and complete account and payment information.


3. Product Information

We make every effort to display product details, colors, and images as accurately as possible. However:


  • Colors may vary due to monitor settings.
  • Availability of items is not guaranteed.
  • Prices, product descriptions, and offerings may change without notice.


Tristiq is not liable for typographical or visual errors.


4. Orders & Billing

When you place an order with Tristiq:


  • You agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to cancel or refuse any order for reasons including:
    • Suspected fraud
    • Incorrect pricing
    • Shipping restrictions
    • Inventory issues

You authorize us to charge your payment method for all charges incurred.


5. Shipping

 

 

Shipping times are estimates and not guarantees. Once shipped:

 


  • Tristiq is not responsible for delays, lost packages, or issues caused by carriers.
  • Any delivery disputes must be handled directly with the shipping provider.



6. Returns & Refunds

 

 

Our Return & Refund Policy governs all refund requests.

 

By purchasing from Tristiq, you agree to that policy.



7. Intellectual Property

 

 

All content on the Tristiq website—including designs, photos, logos, videos, graphics, and text—is the exclusive property of Tristiq.


You may not:


  • Copy
  • Distribute
  • Modify
  • Reproduce
  • Sell
  • Use any content without written permission

Unauthorized use may result in legal action.


 

8. User Conduct

You agree not to:


  • Use the site for fraudulent or harmful activity
  • Attempt to interfere with our security features
  • Use automated tools (bots, scrapers) without permission
  • Misrepresent your identity or purchase information

We may terminate site access for violations.

 

 


9. Third-Party Services

 

 

 

Our site may include links or integrations with third-party services (e.g., payment processors).

 

Tristiq is not responsible for the content, policies, or practices of these third parties.

 


10. Limitation of Liability

To the fullest extent permitted by law, Tristiq is not liable for:


  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or opportunity
  • Issues arising from site use, product purchase, or delays

All products are provided “as is” without warranties except those required by law.

 





11. Indemnification

You agree to indemnify and hold Tristiq (and its owners, affiliates, employees) harmless from any claim arising from:

 


  • Your misuse of the site
  • Your violation of these Terms
  • Your infringement of third-party rights






12. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use information.

 



13. Changes to Terms

 

 

We may update these Terms at any time. Updates become effective immediately upon posting.

Continued use of the site after changes means you accept the updated Terms.


 

14. Governing Law

These Terms are governed by the laws of the United States and the state in which Tristiq operates.

 

Any disputes shall be handled in local courts unless otherwise required by law.



15. Contact Us

 

 

 

If you have questions about these Terms, contact us at:

 


Email: [support@tristiq.com]

Instagram: @ttristiq